Elsa* tells us how she’s now being punished by her clinic and made to go back to a monthly refill for the “mistake” of missing an appointment. This type of poor treatment is one of ten issues raised in our new State of Health report today. Read Elsa’s full story here.

Waiting all day at the clinic remains a frustrating reality for people in the North West. While waiting times have decreased, the average waiting time remains over 3 hours at 53 facilities monitored. This is among ten issues raised in our new State of Health report launched today. Watch this video to hear one person’s story.

Long waiting times are among ten key issues outlined in the fourth edition of a new Ritshidze State of Health report in the North West. The report will be launched at a community meeting in Mafikeng today.

New Ritshidze data collected from interviews with 13,832 people reveal people who are queer or trans, use drugs, or engage in sex work, often face uncaring, disrespectful, cruel, and even abusive treatment at public health facilities. A new report will be launched at a community meeting in Mamelodi today. 

Are you interested in joining our team as a Community Monitor? We are looking for dedicated and enthusiastic people to join our team to help identify challenges public healthcare users experience at clinics, and help find solutions that can be put to duty bearers. The deadline for applications is Sunday 18 February 2024.

Are you interested in joining our team as a District Organiser? We are looking for dedicated and enthusiastic people to manage a team of monitors to identify challenges public healthcare users experience at clinics, and help find solutions that can be put to facility and district level duty bearers. The deadline for applications is Sunday 18 February 2024.

Are you interested in joining our team as a Key Populations Monitor? We are looking for dedicated and enthusiastic people to join our team to help identify challenges LGBTQIA+ communities, sex workers, and people who use drugs experience at clinics, and help find solutions that can be put to duty bearers. The deadline for applications is Sunday 28 January 2024.

Now in the 4th year of implementation, Ritshidze data continue to show that public health facilities are not currently providing services at the standards and expectations of national guidelines, or public healthcare users themselves — as outlined in a new national report.

Unfriendly services are among ten key issues outlined in the fourth edition of a new Ritshidze State of Health report in Gauteng. The report will be launched at three district community meetings this week — in Tembisa today (Ekurhuleni), Mabopane tomorrow (City of Tshwane), and Diepkloof on Thursday (Johannesburg).

Poor treatment of key populations is among ten key issues outlined in the third edition of a new Ritshidze State of Health report in KwaZulu-Natal. The report will be launched at three district community meetings this week — in Nseleni today (King Cetshwayo), Umlazi tomorrow (eThekwini), and Mpophomeni on Thursday (uMgungundlovu).

Being refused health services is among ten key issues outlined in the third edition of a new Ritshidze State of Health report in the Eastern Cape. The report will be launched at two district community meetings this week — in Braelyn today (Buffalo City), and Ikwezi on Thursday (OR Tambo). 

Poor progress on multi-month dispensing is among ten key issues outlined in the third edition of a new Ritshidze State of Health report in the Free State. The report will be launched at two district community meetings this week — in Bethlehem today (Thabo Mofutsanyana), and Thabong tomorrow (Lejweleputswa).