
Waiting all day at the clinic remains an exhausting and frustrating reality for people in the North West. While waiting times have decreased — down to an average of 3:40 hours waiting after the facility opens — the average waiting time remains over 3 hours at 53 facilities monitored, over 4 hours at 32 of those, and over 5 hours at 8 of those.
“My complaint is that you will be at the clinic as early as 7am, but they will attend to you around 11am to 12pm. You will leave late around 2pm starving” one community member told us.
Long waiting times are among ten issues raised in our new Ritshidze State of Health for North West report launched today. Watch this video to hear the rest of this community member’s story.
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